RETURN POLICY
Last updated July 27, 2020
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or store credit. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within 10 days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, place the item securely in its original packaging and proof of purchase, and mail your return to the following address:
I Am Still A Rose
Attn: Returns
15480 Annapolis Road
Suite 202-192
Bowie, Maryland 20715
Please keep your tracking number.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. As long as it’s unworn and free of odor there should not be an issue.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. It usually takes 3-5 business days to return to your card.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least 10 days from the receipt of your item to process your return.
EXCEPTIONS
For defective or damaged products, please contact us at the customer service number below to arrange a refund or credit.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
returns@tonyabarbee.com