RETURN POLICY

Last updated July 27, 2020

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or store credit. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within 10 days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, place the item securely in its original packaging and proof of purchase, and mail your return to the following address:

I Am Still A Rose

Attn: Returns

15480 Annapolis Road

Suite 202-192

Bowie, Maryland 20715

Please keep your tracking number. 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. As long as it’s unworn and free of odor there should not be an issue.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. It usually takes 3-5 business days to return to your card.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least 10 days from the receipt of your item to process your return.

EXCEPTIONS  

For defective or damaged products, please contact us at the customer service number below to arrange a refund or credit.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

returns@tonyabarbee.com